Premium has been extended for the month of December 2020. Free premium has been generously enabled since March 2020 for all platforms.
The holiday season is upon us! As we all celebrate the end of 2020, we encourage everyone to continue to stay safe. There is a lot to be thankful for, with a promising vaccine on the horizon, but we should all keep doing our part until we can cross that finish line. On our end, we are continuing free premium for everyone through the end of December. For everyone else out there, please take all the necessary precautions for yourselves, your loved ones, and your communities. Stay safe, practice social distancing, and use a mask in crowded areas or if you need to venture out doors.
We continue to get support tickets regarding this free grant. Before you submit a ticket, please read the following:
- For those of you who didn’t have premium already – yay! You should be all set.
- For those of you who had premium before, there is currently a display issue where it looks like your premium is counting down. Please don’t worry! We are aware of the issue, and there is no need for you to submit a support ticket. Your premium will be automatically extended for the length of the free premium period. You are not losing any time or missing out.
- If you have a reoccurring subscription and find yourself needing to tighten your belts as we remain on lock down, we understand. You will need to end your subscription manually. As above, you will get the automatic premium extension equal to the duration of this event and you will not lose any of your paid time.
We hope this answers any questions you might have.